User Wellbeing Self-Control Family Protection

7mmtv Responsible Gaming — Your Guide to Playing Safely

7mmtv believes that healthy entertainment starts with self-awareness. This page provides guides, reminders, and self-control tools to help you enjoy the platform in a responsible and balanced way.

1

7mmtv's Commitment to Responsible Gaming

7mmtv is more than an entertainment platform — we genuinely care about the well-being of every user who trusts us. Responsible gambling is at the core of our values, and we are committed to providing a safe, transparent environment that supports users in making informed decisions.

Gaming at 7mmtv should be a fun and relaxing activity — not a source of stress, anxiety, or financial strain. We encourage all users to draw a clear line between entertainment and everyday needs.

Our platform is open to individuals aged 18 and above only. If you or someone you know is developing an unhealthy dependence on gaming, please read the information below and seek appropriate help.

2

Recognise the Signs of Risky Behaviour

Identifying unhealthy gambling patterns early is the most important first step. Here are some warning signs to watch out for:

  • Playing longer or spending more than you originally planned.
  • Using money set aside for daily necessities such as bills, food, or loan repayments to fund gaming.
  • Feeling restless, irritable, or anxious when not playing or when trying to stop.
  • Hiding your gaming activity from family members or close friends.
  • Gaming as an escape from problems, work stress, or negative emotions.
  • Trying to recover losses by placing bigger bets — known as "chasing losses" — is a serious warning sign.
  • Neglecting work, family, or social responsibilities due to excessive time spent gaming.

If you recognise one or more of these signs in yourself, this is not something you have to face alone. The first brave step is to acknowledge it and take action.

3

Set Time & Budget Limits Before You Start Playing

The most effective way to enjoy our entertainment platform responsibly is to set clear limits before you start playing — not after. Here are some practical guidelines:

  • Budget limit: Decide on an amount in MYR that you're comfortable spending as entertainment over a set period — the same way you'd budget for a movie or a meal out. Do not exceed this limit under any circumstances.
  • Time limit: Set a time limit for each session — for example, no more than one or two hours. Use your phone's timer as a reminder if needed.
  • Gaming schedule: Avoid playing every day. Plan your gaming sessions like any other leisure activity — once or twice a week is plenty.
  • Don't play when you're emotionally unsettled: Avoid playing when you're feeling sad, stressed, angry, or under the influence of alcohol, as decisions made in these states are often irrational.

Remember: winnings are never guaranteed, and playing should be for fun — not as a source of income or a solution to financial problems.

4

Available Self-Control Tools

7mmtv fully supports every user's right to manage their own gaming experience. We offer several self-control options that can be requested through our support team:

  • Deposit limit: You can request daily, weekly, or monthly deposit limits on your account in MYR. Once a limit is set, it cannot be increased immediately — a waiting period is applied to protect users from impulsive decisions.
  • Temporary break (cooling-off period): If you feel you need a break from the platform for a period of time — whether a few days or a few weeks — you can request a temporary account suspension. Your account will be reactivated once the set period ends.
  • Self-exclusion: For users who need an extended break, we offer a self-exclusion option where your account will be closed for a longer period. During this time, you will not be able to access the platform. This is a step we take seriously and support wholeheartedly.

To activate any of these self-control options, please contact the 7mmtv support team at [email protected]. All requests will be handled in strict confidence and without judgement.

5

Minor Protection

7mmtv has a zero-tolerance policy towards access by individuals under 18. All users are required to verify their age upon registration, and we reserve the right to request verification documents at any time.

If you share a device with younger family members, we encourage the following steps:

  • Log out of your 7mmtv account when you're not using it.
  • Use parental control features on your devices to block access to gambling websites.
  • Never save your account password on devices shared with children or teenagers.
  • Have an open and honest conversation with your children about the risks of online gambling.

If you suspect a minor is using an account, please report it immediately to the 7mmtv support team so the appropriate action can be taken.

6

Life Balance & Getting Professional Help

Healthy gaming is just one small part of a balanced life — not the centerpiece. Make sure playing doesn't replace quality time with family, physical activity, work, or meaningful social connections.

If you or someone you care about is struggling with uncontrolled gaming habits, professional help is available and effective. You don't need to wait for things to get worse before seeking support. Here are some steps you can take:

  • Talk to a trusted family member or close friend about how you're feeling.
  • Consult a doctor or counsellor for a professional assessment and emotional support.
  • Reach out to mental health support organisations or addiction counselling services operating in Malaysia.
  • Take a break from the platform using the self-control options provided by 7mmtv.

7mmtv is fully committed to your wellbeing. Reaching out for help is a sign of strength, not weakness. For more information or any questions, visit FAQ page us or contact our support team at [email protected].

For information on platform usage rules, please read our Terms & Conditions and Privacy Policy us. General questions can be answered at FAQ.

Play for Fun, Stay in Control

7mmtv is always here to ensure a safe and enjoyable entertainment experience. Check the FAQ for more information or register a new account responsibly.

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