7mmtv Privacy Policy — Protecting the Personal Information of Malaysian Users
This policy explains how 7mmtv collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and the protections in place.
Information Collected by 7mmtv
When you register and use the 7mmtv platform, we collect several categories of information to ensure our services run smoothly and securely. The following are the types of information we collect:
- Account information: Full name, email address, phone number, date of birth, and encrypted password. This information is required for registration and identity verification.
- Device and browser information: Device type, operating system, phone model, browser version, IP address, and session data. This is used to diagnose technical issues and improve platform compatibility.
- Local payment information: Bank account holder name, account number (stored in protected form), and transaction records in MYR including deposits and withdrawals via DuitNow or FPX. Full bank account numbers are not retained after a transaction is completed.
- Cookies and browsing data: Information on pages visited, session duration, language preferences, and usage patterns. This helps us personalise the user experience and analyse platform performance.
- Usage data: Betting records, games played, active session history, and transaction history within your account.
We only collect information necessary for platform operations and do not automatically collect sensitive data such as biometric information or identification card numbers.
How Your Information Is Used
The information collected is used by 7mmtv for the following purposes, all of which are directly related to operating the entertainment platform and serving Malaysian users:
- Handles account registration, identity verification, and user account management.
- Processing deposits and withdrawals in MYR via supported local payment methods.
- Sending important notifications related to your account, transactions, security, and policy updates.
- Diagnoses technical issues and enables accurate, effective customer support.
- Preventing fraud, money laundering, unauthorised access, and platform misuse.
- Analysing usage patterns to improve platform performance and user experience.
- Complying with applicable legal and regulatory requirements for platform operations.
We do not use your information for third-party advertising purposes without your explicit consent.
Cookies, Tracking & Data Security
Cookies & Tracking Technologies
7mmtv uses cookies and similar tracking technologies to enhance platform functionality and security. The cookies we use fall into three categories:
- Essential cookies: Required for core platform functionality such as login authentication, session security, and language preferences. These cookies cannot be disabled.
- Performance cookies: Collects data on how users interact with the platform for improvement purposes. This data does not contain any personally identifiable information.
- Preference cookies: Saves user preferences such as display settings and game choices for a smoother experience on future visits.
Data Security
7mmtv uses SSL (Secure Socket Layer) encryption for all communications between user devices and our servers. Passwords are stored in an irreversible hashed format. Financial transaction data is encrypted to industry standards, and access to sensitive information is restricted to authorised personnel only.
While we have strong security measures in place, no system is entirely risk-free. Users are encouraged to use strong passwords and never share their login credentials with anyone.
Sharing Information with Third Parties
7mmtv does not sell, rent, or commercialise users' personal information to third parties. However, there are limited situations where we may need to share information:
- Payment service providers: Required transaction information is shared with DuitNow, FPX, or processing bank providers solely to facilitate your financial transactions. These providers are bound by strict confidentiality agreements.
- Legal requirements: We may be required to disclose user information to the relevant authorities if mandated by law, court order, or official investigation.
- Technology providers: Hosting and technical infrastructure providers may have limited access to data for system maintenance purposes only, and are subject to data protection agreements.
All information sharing is carried out under strict controls and only to the extent necessary for the stated purpose.
User Rights & How to Contact Us
Your Rights as a User
As a 7mmtv platform user, you have the following rights regarding your personal information:
- Right to access: You have the right to request a copy of the personal information we hold about you by contacting our support team.
- Right to rectification: If your account information is inaccurate or out of date, you can update it through your account settings or by contacting customer support.
- Right to erasure: You may request account closure and deletion of your personal information. However, transaction records may need to be retained for a specified period to comply with legal requirements.
- Right to object: You may object to the use of your information for specific purposes by contacting us in writing.
Policy Updates & Contact Us
7mmtv reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via the platform or their registered email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
For privacy policy enquiries, data access requests, or privacy complaints, please contact our support team at [email protected]. You may also refer to FAQ page for more information or Terms & Conditions for broader provisions.
For questions about your data privacy or account, visit FAQ page or contact [email protected]. Information on platform usage terms can be found on the Terms & Conditions.
Questions About Your Data Privacy?
Check our FAQ section for quick answers, or create an account if you're ready to get started on the 7mmtv platform.